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Home Party Booking FAQs
How do I book a party package?
You can contact us here to inquire about a booking. If you are emailing us or submitting the form, please include the date, time, package, and princess(es) you are interested in booking. Once we have confirmed that your requests are available or have discussed a suitable time, a $50 non-refundable deposit is required within 48 hours to secure the party booking, which can be completed via e-transfer to theenchantedgardencc@gmail.com. The party is not considered confirmed or booked until the deposit is completed. The remaining balance is due the day of the party via e-transfer or cash to the performer(s) as they are leaving.
For corporate, community, or public event bookings, please contact us as the booking procedure is slightly different.
How far in advance should I book?
We recommend booking at least a few weeks in advance in order for us to best accommodate your time and character requests. Quite often we are able to accommodate last minute requests, but it is dependent on how booked we are that day and which of our performers are available. Generally our busiest times are early to mid afternoon on weekends.
Do you travel outside of Saskatoon?
We are happy to attend parties and events outside of Saskatoon city limits. However, there is a travel fee of 50 cents per km (round trip). Travel to Warman, Martensville, and Osler is a flat rate of $10. Travel is subject to weather conditions to ensure our performers' safety. We must be notified at the time of booking if the party is to be held out of town for our scheduling purposes.
What if I need to reschedule my party?
We understand that illness and unforeseen circumstances do happen. We will do our best to reschedule with you if more than 8 hours notice is given. However, we cannot guarantee that specific dates or times with your requested character will be available, and there are no refunds once the deposit has been made. The party must be rescheduled within 3 months of the original date.
Can the party be hosted somewhere other than my home?
Yes, we are happy to attend parties at event venues, civic centres, schools, movie theatres, offices, play centres, hotels, restaurants, etc., as long as the venue allows outside entertainment. It is the client's responsibility to ensure performers are allowed in the party space, so please check with your venue before booking. It should also be noted that princess parties held in public venues such as play centres may attract children who are not guests of the party. While our princess performers absolutely do their best to ensure all attention is on the birthday child and their guests, please be aware that our performers will not be rude to, or ignore any child that approaches them. Please ensure you are okay with this, or are prepared to handle this situation if it arises before booking your party in a public venue.
Will the princess I book be the same as the one in the picture?
The princess performer who arrives to your party may be any one of our pictured cast. Be assured that our performers are all hand selected for their talent and cast to the princesses that best suit them in both likeness and personality.
Do the performers accept gratuity?
If you feel that the performer has made your party magical and memorable, then please feel free to tip them at your discretion. Gratuity is never expected, but is always appreciated.
Do I need to provide anything for the party?
The performer will bring everything they need to conduct the party package, with the exception of water for temporary tattoos. While we will bring all the supplies to host a princess party, there are things you can do to help the party run smoothly to ensure a memorable and magical experience. Please read our Party Guidelines and Tips!
Don't see the answer to your question?
Feel free to contact us with any other questions you may have. We're always happy to help!
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